THE PROBLEM
Our client is a small insurance agency on the East Coast. The main challenges that they were facing were having too many manual and redundant processes, lack of proper development and testing tools, and quality issues with web as well as native applications.
Pursuit Software, with its experience in implementing DevOps in insurance, asset management, and financial services sectors, took up this project of implementing major changes in the company. We applied the Pursuit Way and approached the problem from multiple angles. We reviewed the system in detail to understand the challenges, and set up a strategy to automate processes, allow for clear flow of information, implement single touch display, and ensure proper quality control. Based on the requirements of the task, we organized and realigned the existing team to match skill-sets with required tasks. The next step involved selecting the appropriate tools for the job. We shortlisted a set of tools, and then, by ranking the uses and matching them with our requirements, selected the right tools. These tools were deployed to the development environment project, after which we got feedback, and tuned these tools to exactly fit into the requirement bucket. We then used the tools on one more development environment project to ensure that the tools were a good fit. Finally, based on successful results, we officially implemented the tools and processes.