Reduction of Real-Time Application Downtime

For Insurance Company

THE PROBLEM

Our client is an insurance company in the West Coast that required real-time application deployments to reduce downtime. The existing process of the client contained too many manual interventions resulting in elongated downtime and human errors. The client was also facing issues in reverting the process if necessary, as a fail-safe mechanism.

Our Solution

Pursuit Software, with its experience in implementing Containerized Services, took up this project of implementing a fully automated containerized platform and services. This would enable users to pursue the same process with minimal human interaction. We reviewed the existing process in detail to understand the requirement and set up a strategy to automate the entire processes keeping in mind the core requirement. We organized and realigned the existing team to match skillsets with required tasks. We shortlisted a set of tools and services and tested on a sample application. Once done we guided the client for a step by step implementation and deployed the stack in client’s infrastructure in a non-production environment and guided them throughout the production environment. We also provided the client with a simple web-based solution to carry on the operations of the technology stack we introduced in their infrastructure.

The Outcome

55% Reduction in application downtime

Single click deployment and revert feature included in the web-based solution

35% Reduction in Manhours; ability to divert their focus on the development rather than troubleshooting the delivery process

GREATER NYC

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